Payment and shipping info
1. discretion
Our shipments are sent neutrally, there is no advertising on the package!
The shipping address is also neutral:
Commerce & Customize GmbH
Stone ford 72
86167 Augsburg
2. delivery / delivery time (excerpt from the “General Terms and Conditions”)
We deliver the products only by mail. Unfortunately, self-collection of the goods is not possible. We do not deliver to packing stations. The delivery time indicated in the article descriptions gives an indication of the expected delivery time, depending on the order situation, this may also be delayed. Delivery dates or deadlines that have not been expressly agreed as binding are exclusively non-binding information. However, we also have the right to exceed the time within reason for disabilities that are within our control.
In the case of partial deliveries, the contract shall only be concluded for the items delivered in each case; missing items shall be delivered separately. If Commerce & Customize Ltd. fulfills your order by partial deliveries, the buyer will not incur any additional costs.
However, if the partial deliveries are made at your request, we will charge shipping costs for each partial delivery. If the delivery period is exceeded by more than 14 days, the customer is entitled to withdraw from the contract by written declaration after a written reminder and setting of a 14-day grace period.
3. goods availability
If the delivery of the ordered goods is not possible, for example because the respective goods are not in stock or the product is permanently not available or producible, Commerce & Customize GmbH will refrain from a declaration of acceptance. In this case, no contract is concluded. Commerce & Customize GmbH shall inform the client of this without delay and immediately refund any consideration already received.
4. payment
In our store you can use the following payment methods:
4.1. PayPal
If you have a PayPal account, this online payment service is available to you.
Normally, you will be redirected to the PayPal website directly after the order process to make your payment. Detailed information is available here directly from PayPal.
Or send the amount manually with the function: Send money, via PayPal to: information@bondage-furniture.de
For both variants there are no additional costs for you.
4.2. Credit card via PayPal
Your credit card will be charged upon completion of the order.
4.3. Direct debit via PayPal
The collection of the total amount is done via PayPal
4.4. Cash on delivery
You pay the invoice amount when you receive the delivery to the DHL messenger. A maximum amount of 3,500 EUR can be collected from the deliverer. Only cash payment by the recipient possible. This payment method incurs additional costs in the form of cash on delivery charges in the amount of € 5.95.
4.5. Prepayment / Bank transfer
This is the normal bank transfer, which you must initiate yourself after order confirmation, either by form at your house bank or of course online. Please do not forget to include the order number with the transfer , as only then a clear assignment to your order can be made. Depending on the bank, it takes about 1 to 3 days (from abroad even longer) until the money arrives at our bank and thus the receipt of payment can be booked. For transfers from abroad, there may be an extra charge. further costs incurred by your bank for you.
Please direct payment to:
Commerce & Customize GmbH
Commerzbank
IBAN: DE06 7204 0046 0111 6086 00
Please be sure to include the order number as the reason for payment.
(You can also find the bank details in the order confirmation email).
4. shipping costs:
Shipping costs are calculated automatically based on the ordered goods.
Since our furniture is made of solid steel and may have excess length, it is not possible to make a blanket statement here.
Before completing the order, the shipping costs are displayed and included in the total amount.
As a rule, we ship via DHL.
For deliveries to countries outside the EU, additional costs may be incurred in the form of customs duties or import taxes, which are to be borne by you.